Location: Shanghai, China

Experience: Middle - Senior

Reporting line: Head of Consulting Services

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Role and Responsibilities：

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Leading Client Projects:

• Direct and oversee strategic client projects within the Research & Insights team and the Transformation team (Digital Transformation, AI-Transformation, ESG Transformation).
• Manage and execute strategic projects for clients, including exploration of weak signals, addressing vision challenges, defining and prioritizing strategic initiatives, creating roadmaps, designing new products/services, and developing new KPIs.
• Coordinate internal (employees) and external resources to ensure the delivery of high-quality projects, enhancing client satisfaction and creating up-sell/cross-sell opportunities.
• Maintain and nurture relationships with key clients, identifying and developing new business opportunities.

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‍Driving New Business Growth:

• Facilitate new business growth by fostering collaboration with internal teams, existing networks, and third-party partners.
• Extend current offerings to broader industries and develop new business offers.
• Build team capabilities through upskilling existing members, recruiting new members, and establishing partnerships.

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Positioning the Company as a Thought Leader:

• Maintain expert knowledge of market trends and client business industries.
• Position the company as a thought leader in innovation by identifying market weak signals, proposing new topics and frameworks, leading white papers and thought leadership pieces, and presenting these to clients and ecosystems.
• Represent the company and its expertise at client meetings, partner discussions, media engagements, and industry events.

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Ideal Profile:

• Experience: Minimum of 6 years in professional services (consulting, market research, training and development, etc.).
• Language Skills: Native Chinese speaker with fluency in English (both written and spoken); fluency in French is a strong plus.
• Project Management: Strong working knowledge of both theoretical and practical aspects of project management.
• Communication Skills: Exceptional communication and presentation skills.
• Leadership Skills: Proven leadership experience in leading teams and aligning different stakeholders.
• Market Knowledge: Deep understanding of the digital ecosystem and innovation in China, including market dynamics, environments, key players, emerging trends, and best practices.
• Innovative Mindset: Curiosity for innovation and exploring new concepts, ideas, and models across various industries.
• Proactivity: Ability to take on new tasks proactively and handle ambiguous situations effectively.
• Educational Background: Bachelor’s degree required; Master’s degree preferred.

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